The CSB interview service is available throughout the United Kingdom and tailored products can be utilised either pre or post liability decision.
CSB specialise in obtaining evidence that contributes positively to our client’s claims management process. We are conscious that a face to face interview is a powerful tool that can capture meaningful information and only utilise experienced personnel that possess relevant product knowledge.
This allows us to engage in constructive, informed dialogue with Claimants, ensuring that positive outcomes are obtained.
CSB offer a broad range of consultancy services via its in-house claims management team. We have successfully completed a number of projects related to the following areas;
- Redesign of claim forms and letter systems
- Development of counter fraud measures and risk solutions
- Design and hosting of Training courses
- Performing audits within claims handling environments
- Active contribution to IT development
- Income Protection
- Mortgage and Payment Protection
- Motor, GAP and RTI enquiries
- Employers and Public Liability
Combining field and desk top investigations, CSB offer a comprehensive anti fraud solution tailored specifically to motor insurance claims. Whether the requirement is for a locus report, witness statements or a full scale fraud enquiry CSB have the expert resource to fulfil any requirement throughout the UK.
Our team of ex police officers and former senior insurance fraud investigators possess the requisite experience to really make a difference, allowing us to consistently provide accurate evidence that stands up to the closest scrutiny if a claim proceeds to litigation.
Our clients regularly tell us that we are doing things differently and often better than our competitors; read what they say »
Email: / www.csbservice.com